If you’re not satisfied with any item‚ simply return it to us at any time.
Exchanges will be issued for same-style merchandise, if available, when accompanied by proof of purchase from Batton. If neither the customer, nor Batton can locate this documentation and/ or same-style merchandise is not available, refunds will be issued at a value determined by Batton
Refund requests received within 90 days of purchase will be issued to the original form of payment when available. Refunds processed beyond 90 days, along with those lacking proof of purchase from Batton, will be issued via Batton Merchandise Credit.
Refunds will be issued for the original purchase price when accompanied by proof of purchase from Batton. If neither the customer, nor Batton can locate this documentation, refunds will be issued at the value determined by Batton.
Lifetime Warranty
Every Batton product purchased from an Authorized Retailer is fully warranted against defects in materials and workmanship for the lifetime of the product – which means the usual and customary wearable life of the product, by the original owner. If a product fails due to a manufacturing defect, we will repair the product free of charge, or replace it at our discretion.
Exchanges & Refunds with Proof of Purchase 90 Days or Less
Refund requests received within 90 days of purchase will be issued to the original form of payment when available.
Exchanges will be issued for same-style merchandise, if available, when accompanied by proof of purchase from Batton.
Note: $6.95 will be deducted from the refund credit for the use of the Easy Return Label.
Exchanges & Refunds With Proof of Purchase More Than 90 Days
Refunds processed beyond 90 days will be issued as a Batton Merchandise Credit for the original purchase price.
Email order@battonapparel.com to begin the return process.